HOW IT WORKS
Teens can request their own rides
Teens have the ability to request their own rides using the Uber app. Safety controls are on by default, and parents can follow along to ensure that their teen gets to the destination safely.
HOW IT WORKS
Help on every ride
Your teen will always have access to any of our on-trip safety features at any time regardless if you’re on a Family profile or not. These features include being able to call 911, contact Support, or report an issue through the app.
Results
Uber for teens was introduced by CEO Dara Khosrowshahi at the 2023 Go-Get event, as a “core example” of a product that was “built by people for people” and was showcased as the centerpiece of the Uber Family narrative.
Zero critical safety incidents reported to date.
Teen rides have experienced exponential growth, doubling (or more), on a month-over-month basis.
Guardians, Teens, and Drivers reported a positive experience with the product and its value proposition. +70% were classified as Promoters in a recent NPS survey. (User surveys and feedback collected after trips continues to be positive with no significant change MoM).
Uber for teens expansion to 100% of Mobility cities in Canada and +63 additional cities in the US with Teens (Rides & Eats).